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Q: Hello, could you send me your catalogue?
A: Dear, We offer E-Catalogue, or visit our website www.higooptical.com,cnhigo.en.alibaba.com.
Q: Do you have frame design by yourself ?
A: Of course, we have our design team and come out 20 models each month.
Q: What certification do you have?
A: CE, FDA, ISO9001 we mainly supply the goods to US and EU, South American and Middle East.
Q: Do you attend the Optical Fair?
A: Mido Optical Fair, Silmo Optical Fair, Hongkong Optical Fair
Q: How about the Delivery time?
A: From the date we received the deposit, we need40- 60 days to finish our classical metal and plastic frame, and 60-90 days to finish the fashion metal/acetate optical and high quality sunglasses.
Q: How about the quality?
A: Have acquired the CE&FDA Certification.
100% QC in produce process and before the goods being packed up.
Q: Could I buy 1pc sample first and small order?
A: Of course, we support sample order and small order, especially for new customers under certain condition.
Q: How about the Shipment?
A: By air or by sea is OK.
If you only need small quantity goods, we will suggest ship by TNT, DHL, FedEx or other express way, they can help you clean the customs and send the goods to you in 4-7 working days.
Q: Can we get the samples in order to control the quality?
A: Of course, we could provide it, but we need charge it.
Q: What’s your payment term?
A: Ready stock payment term: 100% before shipment by Western union, and TT…
OEM order payment term: T/T and Western Union all are ok for us, 30% Deposit T/T in advance , balance T/T or L/C at sight before delivery.
For samples payment term: you can transfer payment by T/T, but we suggest you send money by Western Union, it’s very easy and so fast.
Q: Great, TKS. Do it